★ Pre-sale service
1. Warmly receive users' visits, quickly deal with calls, letters, faxes, emails and other inquiries, and answer users' business matters in detail.
2. Help users to select the required products, provide a comprehensive and detailed introduction of product technical indicators and performance, so that users can choose product models and specifications economically and accurately.
3, free to help users to train relevant technical personnel, users correctly and timely grasp the cable knowledge, cable technical requirements, cable laying and installation, cable maintenance and maintenance, cable load operation.
4. Our company will design, develop and manufacture special products according to users' requirements.
★ On sale service
1. Strictly perform the contract terms, organize production according to the contract requirements, and deliver the goods to the construction site on time with quality and quantity guaranteed.
2, according to user needs to provide product auxiliary materials with the goods, and provide technical data other than normal with the goods.
3, when the user needs, our company will send relevant technical personnel to guide and assist the user construction, cable laying and installation, when necessary until the cable network operation.
4. When the user makes mistakes in product selection or the length difference, our company will try our best to reduce the loss of the user to a minimum, and try to meet the requirements of the user in special cases.
5. For the special products ordered by users, relevant technical personnel will go to the construction site for training and guidance from construction to commissioning and operation.
★ After-sales service
1. Our company implements 24-hour service in place system, that is, after receiving the notice that users need to provide services, after-sales service personnel will arrive at the scene to provide services within 24 hours.
2. Before the products are delivered to the site for inspection, damage, shortage and related quality problems shall be borne by our company.
Hongyan Hong Chuang Street, Shawa Township, Hejian City, Hebei Province